Mailing address, phone, e-mail and chat

Greater Iowa Credit Union can be reached:

By mail:
Greater Iowa Credit Union
PO Box 665
Ames, IA 50010

By phone:
1.800.296.9064 (Toll-Free)

By email:
Contact Us

Via online chat:
Click on the CHAT box in the upper right-hand corner of your screen to be connected with a live member service representative. This service is offered Monday through Friday, from 8 a.m. to 5 p.m.

If your debit or ATM card is lost or stolen:
During business hours, notify Greater Iowa immediately by phone (1.800.296.9064). If the credit union is closed, call 1.800.528.2273.

If your credit card is lost or stolen:
Call 1.800.449.7728 to report a card lost or stolen. If the cardholder is outside of the country, call collect to 727.299.2449. To better assist customer service, please try to note where the card was lost of stolen and the last authorized transaction.
Click here for additional contact information specific for Greater Iowa credit card holders.