If I have technical difficulties, whom should I contact?

As with all of the services Greater Iowa provides, staff representatives are available to assist you. Contact any Member Service Representative or call 1.800.296.9064 during regular business hours.
   - Monday to Thursday: 8 a.m. to 5 p.m.
   - Friday: 8 a.m. to 5:30 p.m.
   - Saturday: 9 a.m. to noon

In addition, the application itself has a very extensive "Help" section to assist members using the service for the first time. Online chat is also available.

 Back To FAQ