What if I forget my PIN?

GICU members can now use the Shazam® EasyPIN system and update their PIN with one simple phone call.

Shazam EasyPIN - 1.800.717.4923

IMPORTANT NOTE:  You must call from one of the phone numbers GICU has on file for you. Cardholder must also have the physical card to complete the process.

INFORMATION YOU WILL NEED:
• Debit card number
• Last 4 digits of the primary account holder’s social security number or ITIN number
• Card expiration date
• Three-digit security code (CVC code) on the back of the card

The interactive voice system will prompt you to enter the information noted above. Once completed, the new PIN will be active immediately.

Not sure which phone number or social security/ITIN number GICU has on file for you? We can help. Just give our contact center a call at 1.800.296.9064.

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